We're Back and Better Than Before!

Elevate Fitness is more than a gym, it’s more than a building, it’s more than classes and exercise equipment (although we know you’re missing your favorite pieces) – it’s a community. And we’re so excited to welcome our community back to the clubs this week. We’ve been hard at work making sure we’re ready to re-open safely and effectively. Here’s what you need to know!

We will be following all provided New York State government requirements for health club operations in this phase of our re-opening. We ask you to keep in mind that these requirements were created by NYS officials, and not the Elevate Fitness team. In order to legally and safely re-open our clubs, we must comply with these requirements and ask our members to also comply with all posted and communicated safety requirements.

We believe that the temporary inconveniences will be far outweighed by the benefits of resuming our fitness programs in order to build our immune systems, create better general physical and mental health and to reach our fitness and wellness goals!


Frequently Asked Questions from Elevate Fitness Gyms in Syracuse, NY

As you know, the state recently put businesses in the lose-lose position of choosing between requiring ALL persons (vaccinated and unvaccinated) to wear masks at all times indoors OR to allow only fully vaccinated individuals inside businesses.

Please read our response to this lose-lose option:

In March of 2020, we were forced to close our business for six months resulting in a total shut down of all incoming revenue and the forced furlough of our entire team. When we reopened, we were subject to the strict protocol required by state and local officials that were difficult, and at times (due to staffing restrictions and the unwillingness of some consumers) impossible to execute. As a result of the conditions surrounding our reopening, we continued to lose revenue and, due to the frustrations of attempting to enforce the unenforceable and the daily arguments and struggles associated with that, we lost valued team members.

During all of this, we were also faced with the continued looming threat of financial repercussions in the form of fines from the state if we were found to be out of compliance with the vague and ever-changing requirements of operation. This means that no matter how hard we tried to encourage everyone to keep their noses covered, it only took one complaint about one person who may have been asked multiple times who refused to cooperate to result in a $1,000 fine against the business. This threat was made clear time and again to businesses that it would be per violation. Having struggled with revenues since March of 2020, this was a risk most businesses simply could not take on.

Fast forward to December of 2021 when some lucky businesses might have been finally starting to see the light at the end of a very long and dark tunnel when we were faced with yet another impossible choice: masks or vaccine requirements. A Sophie’s choice. Choose masks and upset the vaccinated who felt they’d earned their right to workout maskless, and risk fines for those who would undoubtedly violate the masking policy again as they had before. Choose the vaccine requirement and upset those who chose not to vaccinate. In no scenario is there a choice where everyone was happy and nobody alienated. Businesses were forced to play the bad guy.

We are a locally owned business that employs your neighbors, your friends, and even your family. We’ve been here for 30 years and hope to be around for many, many more. But like many small businesses, we rely on the success of our business today in order to make it to tomorrow. We simply cannot risk fines levied against our facilities for individuals who view masks as chin slings. We cannot ask our team after such a long and trying period to continue to engage in the same arguments and fights with those who think they’re making grand points and making some sort of social stance by gaslighting our employees who are simply trying to do their jobs and protect Elevate so that it can be around for another 30 years.

And so, as the angry emails and one-star reviews flood our inboxes and threaten our business on another level, we ask that you consider that businesses are doing what they can in these difficult times and making impossible decisions in what are arguably lose/lose situations. Leave the nasty reviews if you have to, shout at us and call us names if you really need to, but remember that we’re people, trying to put food on our tables and trying to run a gym that we can all be proud of.

If you’d like to show your support to Elevate, you can leave a Google review or recommend us on Facebook. Or even better, you can refer a friend or family member to Elevate. If you refer someone who joins during the month of December we have some really cool gifts to say thank you. Remember, whether it’s Elevate, your local restaurant, or the grocery store down the street, we’re all doing our best, we’re part of your community, and a community that comes together will thrive and flourish. Let’s be that kind of community and leave the divisive nonsense at the door.

Thanks for reading.

Frequently Asked Questions from Elevate Fitness Gyms in Syracuse, NY

You do not need to make reservations for your workouts with two exceptions. Those exceptions are if you’re taking a group fitness class and if you’re using the swimming pool. We’re asking that you continue to make reservations for those activities as there are still capacity limits for these areas of the club.

We’re allowed to have two swimmers per lane in the pool, and have recently increased the capacity for our group fitness classes to allow for maximum attendance while still being able to maintain adequate social distancing while exercising. Making reservations for these activities ensures everyone that shows up has a space to participate.

Frequently Asked Questions from Elevate Fitness Gyms in Syracuse, NY

We’ve gone to great lengths to create a safe and clean environment. Our air system continues to provide some of the cleanest, most purified air you’ll find indoors, thanks to our state-of-the-art Reme Halo system (learn more about that here). Additionally, thanks to the generous square footage, ample equipment, and open layout of our clubs, it’s easy to socially distance ourselves while working out.

Frequently Asked Questions from Elevate Fitness Gyms in Syracuse, NY

Everyone can help us keep the gym safe for everyone. Please continue to sanitize your equipment before and after each use, wash your hands frequently, and stay home and stream a workout from our app if you’re feeling under the weather. Together we can keep each other safe and healthy.

Frequently Asked Questions from Elevate Fitness Gyms in Syracuse, NY

Information regarding Covid-19 and its variants is constantly evolving as we learn more. However, all current research and evidence suggests that health clubs are among the safest places you can visit with very little evidence of spread occurring in health clubs and fitness centers, especially among those that have prioritized air quality and sanitation, like Elevate Fitness.

“Findings from the University of Oregon’s Consulting Group (OCG) demonstrates that

health clubs do not pose the same risk as other venues like bars and restaurants. An analysis of Colorado data shows no statistically significant link between fitness club attendance and COVID-19 cases.”  source

We believe this is due to a combination of factors:

  1. Fitness centers and gyms faced such uncertainty regarding reopening in 2020 that we went to great lengths to reopen and often exceeded the requirements (for example, the installation of the Reme Halo system) making our environments incredibly safe.
  2. Science shows that exercise helps strengthen the immune system and can actually strengthen the body’s natural defenses against threats like Covid-19, the common cold and other communicable illnesses.

Keeping Elevate Safe For You





Not only have we spent this time sanitizing and deep cleaning from floor to ceiling, but we’ve made a significant investment in our sanitation processes moving forward.

Each club has been equipped with multiple Reme Halo air purification devices to sanitize the air you breath in the club!

We’ve always used high-quality products for sanitization at Elevate Fitness. Our disinfectants are hospital-grade, guaranteed to kill 99.9% of bacteria and viruses including the coronavirus.

We’ll have one disinfecting spray bottle available for every two pieces of equipment.

We use MAIN SQUEEZE™ Lavender 256

Neutral Disinfectant Cleaner Deodorizer, learn more HERE.

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NYS requires masks at all times while in the club unless swimming or showering for all individuals who are not fully vaccinated. NYS does not allow bandanas, gaiters, or buffs. Masks only. Fully vaccinated individuals may choose whether or not to wear masks in the clubs.

You’ll see increased signage to remind and educate our community on the importance of social distancing.

We ask that when choosing equipment to use, you allow for proper social distance (six feet or greater) between you and other members and our staff when possible unless you know the vaccination status of those around you. This may mean patiently waiting for machines neighboring those you intend you use to be vacated before using them.

Memberships have been reinstated and most members who had requested freezes or other considerations for their memberships due to the pandemic have been serviced at this time.

Annual paid-in-full membership billing has resumed and invoices are being sent out monthly for those members.

If you have any questions, comments, or concerns about your membership please reach out directly to the member services team at your club using the contact information below:

DEWITT: 315-446-0376

LIVERPOOL: 315-451-5050


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There are additional changes you can expect when you return including, but not limited to:

  • Over 20 additional touch-free hand-sanitizer have been installed throughout each club,
  • Over 20 additional touch-free paper-towel dispensers have been installed in each club and we are using higher quality paper-towels for better cleaning.
  • At this time we have made the decision to NOT reopen the Kids Clubs moving forward. For a detailed explanation of this decision, please see your club manager.

What Else Have We Been Up To?

  • Repaired parking lots,
  • Purchased and installed new air conditioning units for the clubs,
  • Painted,
  • Replaced flooring,